Colleges and Universities are meant to learn beyond limits. Students not only learn related to their subjects but they’re taught some astonishing life lessons as well.
Thus, it becomes essential for colleges to introduce Feedback collection to get to know more about their student satisfaction.
Feedback is one of the most significant parts of learning.
A smart way to enhance the way of learning at any institute could be introducing a student feedback system like Feedbot in the college.
How can student feedback collection be beneficial?
The feedback systems will benefit both the students and the institution. No matter if the feedback is positive or negative, it proves to be vital. Significant changes would be implemented efficiently using the feedbacks. Here are a few reasons why feedbacks could be beneficial:
#1 Measure Student Feedback
After all, everybody should improve and move according to time. The feedback received from the students will help the management team to stand the institute thoroughly. Both the negative and positive reviews will let the management staff understand everything better. Thus, the current situations and performance of the institute could be analyzed effectively.
#2 Evaluate Staff Performance
The most important part for an educational institution is to get a perfect teaching staff. Although the teachers are selected by various criteria, the best review of a teacher is always provided by a student. Using Feedbot, the institute can keep an appropriate track of staff’s performance, behavior, duties and lecture manners.
#3 Student Satisfaction
Any educational institute is considered as the best of its kind only when the students are completely satisfied by the institution. The student feedback system will aid in collecting the suggestions and feedback anonymously using kiosks. Thus, the facilities provided to students can be improved based on the suggestions.
#4 Cafeteria Feedback Collection
Bored of long lectures? Well, Cafeteria is the place to relax. For students, the cafeteria matters the most when it comes to chatting and getting refreshed. The food quality, behavior of the staff, changes in menu and hygiene should be checked on a regular basis. In the premises of educational institutes, setting up Kiosks will help in collecting all the reviews of services.
#5 Track Complaints
Feedbot comes with ticket management built-in. This tool helps in converting the negative feedbacks into tickets. Management can then work on these tickets. Hence, the students who raised the complaints will be notified once the action has been taken.
#6 Event Registrations
Colleges and universities host tons of events starting from fresher’s bash to farewell. The feedback system can also be utilized in collecting suggestions and feedback regarding various events. Students will be able to grab the registration forms with ease. This will help the staff to alert the students who want entry passes and had registered for various events.
Now that you know perfectly how the student feedback system can be pretty useful for educational institutions let us glance at some of the extraordinary features of these systems.
Features of Feedbot: Best Student Feedback System for Colleges/Universities
Let us have a look at some of the exciting features of Feedbot for Schools, Colleges & Universities:
#1 Instant Notifications
For taking instant actions, it is necessary that you get instantly notified with the complaints and feedbacks. As soon as a student provides a review regarding any service, a notification is sent to the dashboard in real-time. The notifications can be customized to be sent in real-time on mobile devices as well.
#2 Customizable Queries
The necessities and requirements of students change after a span of time. Thus, with the passing time, the feedback lists need to be updated regularly. The dashboard of Feedbot lets you tweak queries and suggestion list when required. All the suggestions and queries will be reflected immediately in all the areas in a multi-location setup.
#3 CRM
The Feedbot comes with the built-in Customer Relationship Management system. Thus, you can work with the reviews and feedback from students and staff more efficiently than before. The actions of students, professors, and the management staff can be monitored using the CRM.
#4 Support for Multiple Locations
Majority of the colleges have more than one branch. Thus, it is necessary to gain feedback from all the branches. That’s where this astonishing tool of Feedbot proves to be helpful. The dashboard lets you manage multiple branches collecting feedback using kiosks within the dashboard.
#5 Resolution
The negative feedbacks are converted into tickets. With the help of ticket management, the staff will be able to take actions with ease. Also, the one who provided the feedback will get notified as soon as any action takes place for his/her complaint.
#6 Portability
The Kiosks help in removing the limitation of collecting feedback in specific areas only. The colleges/universities and other educational institutes are free to install them anywhere in the campus using Kiosks. These kiosks can be installed in a classroom, cafeteria, playing areas, gardens, auditorium, office desks and what not.
Check out all other features from here: Student Feedback System
Wrapping Up
Student’s satisfaction is the key to the success of any educational institute like Schools, Colleges, Universities, and Coaching Centers. In case a student gets annoyed with the services offered on the premises, he/she won’t appreciate the institute anywhere. Thus, it is significant for an institute to satisfy the students in every aspect from teaching to all other offerings. After all, your feedback means a lot to us, and the only way to scale is to work on negative feedback and try not to get the same negative feedback again.
